Shipping conditions

Below you will find the average delivery times for all our packages:

  • Once your order has been placed, we need 1-3 business days to process it. During the week it takes one business day, but if you place your order on a Friday evening or during the weekend it may take a little longer.
  • Once the order has been processed, it will be shipped. The average delivery time is 7 to 14 business days.

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.

Place an order

The ordering process at Vida Madrid is as simple as possible. First you have to go to the product page and add the desired product to your shopping cart. To do this, click on the black “Add to cart” button.

Here it is important to check that you have selected the correct variants. If everything is in order, click on the "Proceed to checkout" field. On the information page, you must enter the correct data.

Enter the correct address details. Make sure that all the details are correct. If these details are filled in correctly, you can click on the “Continue Shipping” button.

On the “Shipping” page, you have the opportunity to check the address details you have entered. We remind you that all shipments are completely free of charge. As a token of our gratitude to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking on the “Proceed to checkout” button.

You can choose from different payment options. At vida-madrid.com, all payment options are SSL-encrypted, so you can always rely on a secure payment environment.

  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • Paypal account
  • EPS
  • Immediately

Once you have selected the correct payment method, click on the “Checkout” button and you will be redirected to the chosen payment method. Follow the instructions on this page to finalize your order. In the unlikely event that you have any problems with your order, you can contact us at any time.

Shipping costs

We cover the shipping costs for all orders. All our products are delivered to your home 100% free of charge. There is also no minimum order quantity required.

Shipping your order

Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible. That's why we make sure that your order is processed and shipped as quickly as possible.

To ensure we can charge fair prices for our products, we have decided to collect bulk packages and ship them all at once once our minimum quantity is reached. We hope for your understanding and willingness to help us create a better, healthier world.

To ensure your order is shipped today, please contact us by email. Our service team will be happy to advise you on the most suitable solution.